Our full management service for hostel owners offers a number of significant benefits. By opting for this service, you will enjoy the following benefits:

1. Increased occupancy: Our team will be in charge of maximizing the occupancy of your hostel, ensuring that the rooms are full most of the time. We use effective marketing and promotion strategies to attract more guests and ensure consistent bookings.
2. Reservation management: We take care of all your accommodation reservations. From receiving booking requests to confirming and managing payments, we take care of every aspect to ensure a hassle-free experience for both you and your guests.
3. Customer Service: Our highly trained team will provide excellent customer service to your guests. We will be available 24/7 to answer inquiries, handle special requests, and ensure your guests have a comfortable and satisfying stay.
4. Pricing Optimization : We use dynamic pricing strategies to maximize your revenue. We constantly analyze demand and adjust prices according to factors such as season, local events, and room availability in the area.
5. Maintenance and cleaning: We ensure that your hostel is in optimal condition at all times. We coordinate regular maintenance, deep cleaning, and any necessary repairs to ensure your guests enjoy a clean and safe environment.

Our service is fully responsible for managing the occupancy and reservations of your hostel accommodations. We have a highly trained Revenue Management team that uses specialized strategies and tools to optimize the performance of your business.

We use an advanced Property Management System (PMS) that allows us to perform the following tasks:

1. Calendar Management: We keep your hostel’s availability calendar updated and synchronized across multiple booking platforms such as booking websites and online travel agencies. We ensure that the calendar accurately reflects available dates and confirmed reservations.
2. Reception of reservations: We receive reservation requests centrally and process them quickly and efficiently. We communicate with potential guests, confirm availability and ensure receipt of appropriate payments.
3. Confirmation and follow-up: Once a reservation is made, we take care of sending confirmations to guests and providing them with all relevant information about their stay. Additionally, we track reservations to ensure guests check-in and check-out as agreed.
4. Coordination with internal staff: In case your hostel has internal staff, we communicate and coordinate with them to ensure that all reservations and customer service are handled efficiently and consistently.

In addition, our Revenue Management team is responsible for optimizing room prices and availability based on demand and market conditions. We use dynamic pricing strategies to maximize revenue and ensure optimal occupancy.

Our full management service provides detailed reporting and analysis that gives a clear view of your hostel’s performance. Some of the reports and analysis we offer include:

1. Occupancy Report: We provide you with a regular report showing the occupancy of your hostel in a specific period. This allows you to evaluate historical occupancy and detect patterns or trends in demand.
2. Revenue Report: We provide you with a detailed breakdown of the revenue generated by your hostel, including room revenue, additional revenue (such as additional services or service charges), and any commissions or fees deducted.
3. Price evaluation report: We perform a comparative price analysis to evaluate the competitiveness of your rates in relation to other similar accommodations in the area. This allows you to adjust your prices effectively to maximize revenue.
4. Guest Comments: We collect comments and opinions from guests who have stayed at your hostel. This feedback is analyzed to identify areas for improvement and ensure the necessary steps are taken to ensure customer satisfaction.